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InterTrade ecWeb Supplier Portal
B2B business benefits are dependent on your trading partners’ compliance to the specifics of your business process requirements. One of the issues faced by many corporations is therefore how to deal with suppliers who do not have the same level of supply chain maturity. This is often a matter of internal IT systems, which may not be state-of the-art. Corporations sourcing from low-cost nations face this issue every day.
To help its clients’ partners reach optimal compliance level, InterTrade has developed the ecWeb Supplier Portal to complement the base TradeLinks offering. ecWeb allows vendors to receive EDI purchase orders and create PO Acknowledgements, Advanced Shipment Notices and Invoices with minimal technology infrastructure. The only requirements are a Web browser and access to the Internet.
ecWeb is more than EDI Web forms. Imposing Web forms on suppliers is usually not a winning business proposition. The success of ecWeb is based on two important components.
First, you need to recognize that your low-technology suppliers have limited internal tools to manage the business-process changes that are expected of them. ecWeb provides them with simple yet very effective Web tools configured to your business process requirements. They use it not only to send EDI documents but also to improve their supply chain performance.
The other important aspect is in the management of the on-boarding process. Implementing B2B within a community of low-tech suppliers is much more than giving them access to a Web site. The InterTrade professional services team helps its clients by planning and executing a well-thought-out change-of-procedures operation.
InterTrade ecWeb Customer Portal
Most of the above comments may well also apply to your customers. Receiving purchase orders by phone, fax or email means that you need a team of customer-service representatives to type all that data and to answer customers’ inquiries about delivery date, shipping confirmations and more.
The ecWeb B2B Customer Portal allows InterTrade clients to have one unique channel to receive orders. Customers of InterTrade clients unable to implement system-to-system B2B processes can nevertheless use a Web browser and connect to ecWeb to prepare orders and visualize order or shipment status. We make it simple. |
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