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ecView
Most companies doing B2B/EDI today delegate the tracking of transactions to their EDI coordinator, making this an IT function. InterTrade has been asking its customers and prospects questions regarding the cumbersome process of following up on EDI traffic, to discover that the real end users are not the ones we assume. Examples: Customer Service representatives wondering if the latest purchase order from a large customer has been received. Purchasing agents on the lookout for an order confirmation for that low-inventory product. Accounting expecting a confirmation that the invoice has reached a customer. The fact is that many stakeholders in your organization are interested in following up on the status of transactions and in how specific business conversations evolve in a supply chain –with customers, distributors and suppliers.
Understanding these processes, InterTrade devised a new visibility tool, ecView, which addresses the needs of business people in various sectors. With the help of a user-friendly web interface, InterTrade was able to create a search tool that gives complete visibility over conversations with trading partners. ecView is available as a base product, enabling stakeholders to search on-line with various filters, produce reports, drill down in transactions to see their status and content. The tool is available with two levels of user access, one of which allows clients to restrict the Resubmit function to selected users.
ecView gives you total control over your eBusiness conversations.
ecView Advanced
A more advanced version of the tool is also available for business users who wish to enable searches on specific business fields embedded in transactions to link documents together in order to follow a complete eBusiness conversation. While most visibility tools on the market concentrate on searching B2B/EDI content, control numbers and ID numbers, InterTrade allows users of its ecView Advanced tool to activate business data searches for fields within the content of transactions. Business users can therefore delve into B2B/EDI transactions using their own key search metrics. Reporting on business data becomes an indispensable tool for vendor- or customer-facing resources keen to have a real-time view of the status of orders, confirmations, ASN, invoices and other document exchanges with trading partners.
Empower your business users by giving them the tools they need to efficiently manage trading partner relationships. |
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